Refunds and Exchanges
All purchases made on gsentertainment.online have a 30-day return period. If an item is returned 30 days after the initial purchase, we can't offer a full refund. To be eligible for a return, we require a receipt or proof of purchase such as the order confirmation number. The item should also be unused and in the same condition that you received it.
Once your return is received and inspected, you will be sent an email notifying you that we have received your returned item. You will also be notified of the approval or rejection of your requested refund. If you are approved, then your refund (including the original shipping cost) will be processed, and a credit will automatically be applied to your credit card or original method of payment.
If you purchased an item that was on sale, we will only refund you the discounted price. We do not offer refunds on digital products.
If you receive a product that is damaged or defective, you can notify us by email at email@example.com and request a replacement. We will send you a new and updated item free of charge as soon as possible.